We believe in delivering excellent customer service and we are dedicated to satisfying our customers. If you have any questions, comments or suggestions, feel free to contact us!

Pre-sales Support:
For any questions before you place an order, please kindly visit our FAQ first. The FAQ provides answers to most common questions. In addition, we have friendly service representatives ready to help you. We strive to provide you excellent customer service, you can contact us via menweisiofficial@hotmail.com, and we will do as much as we can to enhance your shopping experience.

After-sales Support:
For any inquiries regarding pending orders or after sales support, to track your order status and get after-sales support, please login to My Orders and click on your order number. You can review order details and track its status. When you need any help, please contact us via email menweisiofficial@hotmail.com. We normally send our response regarding your request to you within 24 business hours.

Company Name:NOVA SILK ROAD SARL
Company Address:37 rue des Mathurins, Paris, France

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